Terms of service

1. Overview

This website is operated by Hae Beauty ("we," "us," "our"). Throughout the site, the terms "you" and "your" refer to the user or customer.

By visiting our site and/or purchasing from us, you engage in our "Service" and agree to be bound by these Terms of Service, including the additional terms and policies referenced here (our Return & Refund Policy, Shipping Policy, and Privacy Policy). These Terms apply to all users of the site, including browsers, customers, and content contributors.

If you do not agree to all the terms of this agreement, please do not use this website or purchase from us.

2. Eligibility

You must be at least 18 years old, or the age of majority in your state of residence, to purchase from this site. By using this site you represent that you meet this requirement and that you will not use our products for any illegal or unauthorized purpose.

3. Products and Product Information

All products sold by Hae Beauty are cosmetics intended for external use only.

  • We make every effort to display product colors, textures, and packaging accurately, but we cannot guarantee that your screen displays colors accurately.
  • Product formulations, packaging, and ingredient lists may be updated by manufacturers without notice. Always read the label on the product you receive.
  • Products are offered subject to availability. We reserve the right to limit quantities, discontinue any product, or refuse any order at our sole discretion.

4. Health, Safety, and Cosmetic Disclaimer

Our products are cosmetics, not drugs. Statements made on this site have not been evaluated by the U.S. Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

  • Always patch-test a new product before full use.
  • Read the full ingredient list before purchasing if you have known allergies or sensitivities.
  • Discontinue use immediately if irritation occurs.
  • Consult a licensed dermatologist or healthcare provider before use if you are pregnant, nursing, taking medication, or have a skin condition.

Any information on this site — including blog posts, routines, and skincare tips — is for general informational purposes only and is not medical advice.

5. Pricing and Payment

  • All prices are listed in U.S. Dollars (USD).
  • Prices are subject to change without notice.
  • Applicable sales tax is calculated at checkout based on your shipping address.
  • You agree to provide current, complete, and accurate purchase and account information for all purchases.

We reserve the right to refuse or cancel any order, including orders that appear to be placed by dealers, resellers, or distributors, or orders flagged as fraudulent.

6. Accuracy, Errors, and Omissions

Occasionally there may be information on our site containing typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors and to change or update information — or cancel orders — at any time without prior notice, including after you have submitted your order.

If an order is cancelled for this reason, you will receive a full refund.

7. Promotions, Discount Codes, and Gift Cards

  • Discount codes cannot be combined unless expressly stated.
  • Codes have no cash value and cannot be applied retroactively to previous orders.
  • Promotions may be modified or ended at any time.
  • Gift cards are non-refundable and do not expire, except where required by state law.

8. Accounts

If you create an account, you are responsible for maintaining the confidentiality of your password and for all activity under your account. Notify us immediately at support@haebeauty.com of any unauthorized use. We reserve the right to terminate accounts at our discretion.

9. Prohibited Uses

You may not use this site or its content: for any unlawful purpose; to violate any laws or regulations; to infringe our intellectual property or that of others; to harass, abuse, defame, or discriminate; to submit false information; to upload viruses or malicious code; to collect or track the personal information of others; to spam, phish, or scrape; or to interfere with the security features of the Service.

We reserve the right to terminate your use of the Service for violating any of the above.

10. Intellectual Property

All content on this site — including text, product photography, graphics, logos, and the Hae Beauty name — is the property of Hae Beauty or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use this content for commercial purposes without our written permission.

11. User Reviews, Comments, and Submissions

If you submit reviews, comments, photos, or other content, you grant Hae Beauty a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content in connection with our business, including in marketing.

You agree that your submissions are your own, do not violate anyone's rights, and do not contain unlawful, defamatory, or obscene material. We may edit or remove any submission at our discretion, but we are under no obligation to monitor content.

12. Third-Party Links and Tools

Our site may include links or tools provided by third parties. We do not control and are not responsible for the content, accuracy, or practices of third-party sites. Review their terms and policies before engaging with them.

13. Disclaimer of Warranties

The Service and all products are provided "as is" and "as available" without warranties of any kind, either express or implied, including implied warranties of merchantability and fitness for a particular purpose, to the fullest extent permitted by law.

We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free, or that any specific results will be obtained from using our products.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Hae Beauty and its owners, employees, and suppliers shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Service or any product purchased.

Where liability cannot be excluded, our total liability shall not exceed the amount you paid for the product giving rise to the claim.

Some states do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

15. Indemnification

You agree to indemnify and hold harmless Hae Beauty and its affiliates from any claim or demand, including reasonable attorneys' fees, arising from your breach of these Terms or your violation of any law or third-party right.

16. Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision will be enforced to the fullest extent permitted, and the remaining provisions will remain in full force.

17. Termination

These Terms are effective unless and until terminated by either you or us. You may terminate by discontinuing use of the Service. We may terminate at any time if you fail to comply with any term.

18. Governing Law

These Terms and any separate agreements shall be governed by and construed in accordance with the laws of [STATE/COUNTRY], without regard to conflict of law provisions.

19. Changes to These Terms

We reserve the right to update or replace any part of these Terms at any time by posting updates to this page. Your continued use of the site after changes are posted constitutes acceptance of those changes. Please review this page periodically.

20. Contact Information

Hae Beauty Email: support@haebeauty.com Hours: Monday to Friday, 8:00 AM – 5:00 PM 

Questions about these Terms of Service should be sent to the address above.